Privacy Statement
eCampus is committed to respecting your privacy and protecting the information entrusted to us. This statement explains how information is handled when you use the eCampus application and related services.
Introduction
eCampus provides tools for educational administration, academic engagement, communication, and institutional operations. By using the application, you acknowledge the practices described in this Privacy Statement. Your institution may provide additional notices about its own privacy practices and responsibilities.
Information We Collect
Depending on how the application is used, we may process:
- Account and identity information, such as your name, username, role, and institutional affiliation.
- Contact information and authentication details needed to provide secure access.
- Academic, attendance, assessment, enrollment, and other information entered or managed through the application.
- Messages, submissions, requests, and other content you choose to provide.
- Technical information, such as browser, device, log, and usage information needed to operate and protect the service.
How We Use Information
Information may be used to:
- Provide, maintain, and improve eCampus features and services.
- Authenticate users and manage accounts, roles, and access permissions.
- Support academic administration, reporting, communication, and institutional workflows.
- Monitor performance, troubleshoot issues, prevent misuse, and protect the security of the application.
- Meet legal, regulatory, contractual, and institutional obligations.
Academic and Institutional Information
eCampus may process information about students, staff, teachers, applicants, and other members of an institution's community. Institutions generally determine what information is collected, how it is used for educational and administrative purposes, and who may access it. Access is intended to be limited according to institutional roles and permissions.
Information Sharing
We do not sell personal information. Information may be shared with authorized users within the relevant institution, service providers working on our behalf, or other parties when needed to provide the service, protect rights and safety, comply with law, or support a permitted institutional purpose. Sharing is limited to the information reasonably needed for that purpose.
Data Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No internet-based service can guarantee absolute security. Please protect your credentials, use a secure device, and report suspected unauthorized access through your institution's designated support channel.
Data Retention
Information is retained for as long as needed to provide the service, support institutional operations, meet legal or contractual requirements, resolve disputes, and enforce agreements. Retention periods may vary by information type and by the institution's records-management requirements.
Cookies and Similar Technologies
eCampus may use cookies and similar technologies that are necessary to maintain sessions, remember preferences, support security, and understand how the application is used. You can manage cookies through your browser settings, but disabling necessary cookies may affect sign-in and application functionality.
User Responsibilities
Users are responsible for keeping account credentials confidential, providing accurate information, using the application lawfully, and accessing only information they are authorized to view. Do not upload sensitive information unless it is required for an approved institutional purpose and handled in accordance with applicable policies.
Children's Privacy
eCampus may be used by educational institutions that serve children or young people. The institution is responsible for determining appropriate notices, permissions, and lawful bases for information relating to its students. If you believe information has been collected inappropriately, contact the institution's designated privacy or support contact.
Your Privacy Rights
Depending on applicable law and your relationship with the institution, you may have rights to request access to, correction of, deletion of, or restrictions on the use of your personal information. You may also have rights to object to certain processing or request a copy of your information. Requests should normally be directed to the institution that controls the relevant information.
Third-Party Services
The application may connect with third-party services selected by an institution or used to support hosting, messaging, authentication, reporting, or other functions. Those services may process information under their own terms and privacy notices. Institutions and users should review those notices when using an integrated service.
International Data Processing
Information may be processed in countries other than the country where you live or where your institution is located. Where required, appropriate safeguards are used for cross-border transfers. Your institution can provide more information about the locations and transfer arrangements relevant to its use of eCampus.
Changes to This Privacy Statement
We may update this Privacy Statement when the application, applicable requirements, or our information practices change. The updated statement will be made available through the application. Continued use of eCampus after an update means that you acknowledge the revised statement.
Contact Us
For questions about this Privacy Statement or how your information is handled, contact your institution's designated privacy or support contact. Users should contact their institution directly for requests concerning academic records, account information, or institutional data.